Privacy Policy

Privacy Policy

Last Updated: 11 December, 2026

Karmably (“we”, “our”, “us”) is committed to protecting your privacy and handling your personal information with care. This Privacy Policy explains what information we collect, how we use it, and your rights under Australian Privacy Law, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By visiting our website, making a booking, or interacting with us online, you agree to the terms outlined below.

1. What Personal Information We Collect

We may collect the following information when you interact with us:

Information you provide directly:

  • Name

  • Email address

  • Phone number

  • Company or organisation name (for corporate bookings)

  • Payment information (processed securely via third-party providers)

  • Event preferences (dates, session type, group size)

Information collected automatically:

  • Device and browser information

  • IP address

  • Usage and browsing activity on our site

  • Cookies and tracking pixels from Meta, Google, and Eventbrite

We do not store your full credit card details — payments are processed via secure providers such as Stripe, PayPal, Shopify Payments, or Eventbrite.

2. How We Use Your Information

We may use your information to:

  • Process bookings and enquiries

  • Send event confirmations and updates

  • Provide customer support

  • Improve website experience and content

  • Run marketing campaigns and retargeting ads

  • Send newsletters or promotional offers (you may unsubscribe at any time)

We only use personal data in ways that are necessary and lawful.

3. Cookies, Tracking & Advertising

Our website uses cookies and similar technologies to personalise your experience.

We may use:

  • Google Analytics

  • Google Ads remarketing

  • Meta (Facebook/Instagram) tracking

  • Eventbrite embed tracking

This allows us to understand how visitors use our site and show relevant ads.

You can manage cookies through your browser settings at any time.

4. Sharing Your Information

We do not sell your personal information.

We may share your information with trusted service providers who help us operate our business, including:

  • Event booking platforms (e.g., Eventbrite)

  • Payment processors (e.g., Stripe, PayPal)

  • Email and marketing platforms (e.g., MailerLite, Meta Ads Manager, Google Ads)

These providers must keep your information secure and confidential.

5. Data Storage & Security

We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access.

Data may be stored securely within Australia or internationally through our service providers.

6. Accessing or Updating Your Information

You may request to:

  • Access your personal information

  • Update incorrect information

  • Request deletion where legally appropriate

To make a request, email: support@karmably.com.au

7. Unsubscribing from Communications

You can opt out of marketing emails at any time by clicking Unsubscribe at the bottom of any email or by contacting us.

8. Changes to This Policy

We may update this Privacy Policy occasionally. Any changes will appear on this page with the updated date.

9. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, contact us:

Karmably

Email: support@karmably.com.au

Brisbane, QLD, Australia